Where do I send proof of payment?


In online banking, please get your bank to send proof of payment, and you'll be done. We have a system in place that reads those emails and your order will be automatically confirmed.

If you send one manually (especially faxed/scanned/photographed), one of our specially trained humans will need to get involved and it can take a little longer for your order to be confirmed. This is when:

  • cash deposits at a teller
  • When you forward a proof of payment from your bank to us
  • you take a photo of a payment slip
  • Screenshots sent from mobile banking apps
  • ...You probably get the drift...

So: while in online banking, get your bank to send it straight to us and all is dandy.

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