How can I return something?

You can almost (*) always return a product. But please give us a shout first.

If you want to return a product for a refund, be sure to contact us within 7 days of receipt with the order number, the name of the product you would like to return and the reason for return.

Note that we cannot provide a refund unless the product is in its original condition- including packaging, documentation, warranty cards, manuals and accessories.

Because we aren't likely to have a replacement (if appropriate) in stock, you should be prepared for a refund-only option. Note that return freight will be at your expense.

(*) Please note that 1) we do not accept returns on underwear, lingerie, bras, panties, swimwear, earrings and such and that 2) return freight is at the customer's expense.

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