How do returns work?

If you want to return a product for a refund, be sure to contact us within 7 days of receipt with the order number, the name of the product you would like to return and the reason for return.

Note that we cannot provide a refund unless the product is in original condition: including packaging, documentation, warranty cards, manuals and accessories.

Please also note that 1) we do not accept returns on underwear, lingerie, bras, panties, swimwear, earrings and such and that 2) return freight is at the customer's expense.

We're sorry Uncle Joe didn't like his new bidet.


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