General (12)

Which browsers are supported?

As the title suggests, this is a list of web browsers that get along well with OneDayOnly. Like peanut butter and jam. They're nice on their own but they're so much better when they're together.

If you're looking at this page using a browser that doesn't feature in the list below, we suggest you make a change.

It's as good as a holiday, they say.

  • Chrome
  • Safari
  • IE (9, 10, 11)
  • Firefox
  • Android Webview
  • Safari (in app)
  • Edge
Can I Tweet you on Twitter?

Our official (blue verified badged!) Twitter handle is @OneDayOnlycoza but for support we prefer to direct tweeps to @AskOneDayOnly for fast replies during office hours and slightly less fast replies when we're off the clock.

How do I search for a product on your site?

Right now, you can't. But Google is your friend!

If you use Google to search: air fryer site:onedayonly.co.za, Google will only show you "Air Fryer" results on the "OneDayOnly.co.za" domain.

How can I reset my password?

If you would like to reset your password, simply go to the login page, click the Forgot Password? button and let enter your email address you used to sign up.

Please note that if you signed up with Facebook, this won't work: your Facebook password is strictly between you and Facebook.

Can I become a supplier and sell my products with you?

We're always interested in growing our base of suppliers - especially when it comes to quality merchandise.

The way we work is very simple and we want it to be as easy as possible for you. Please send the following information through to sales@onedayonly.co.za:

  • Your best possible cost price ex VAT (please let us know if you're not VAT registered)
  • Normal retail price
  • Available Stock

We will then work out our selling price for the site in line with our required margin. Please note that we are a deals driven business and we can only run a deal if your prices are amazing.

Once a deal has been agreed upon, we will set a date to run and then freeze/reserve the stock with you the day before. We will send you the links to the deals to approve as well. The deal will then run for 24 hours and thereafter an order will be placed by lunchtime the following working day. We would need delivery as soon as possible as we promise delivery to our customers within 5-10 working days.

Unsubscribe me please

So you don't want our newsletter anymore? Seen enough? Inbox filling up rapidly?

Whatever your reason, it's easy to unsubscribe from our daily barrage of amazing deals: in our newsletter, head over to the bottom and click where it says "click here."

That's it. Easy.

unsubscribe_link.png

What is a cookie?

A cookie is a small file on your computer that remembers stuff so you don't have to. For example, it'll remember your login details and what's in your shopping cart. If you don't allow our delicious cookie to be stored on your computer, you won't be able to use our website properly.

Can I call you? Do you have a telephone number?

No. But we mean that in the nicest way possible.

We are busy sourcing new products and shipping orders. The best way to reach the right person to help you is through this help centre.

If you are really, really desperate to chat to one of us, leave us a message and ask for Raul (that's our in-house code for phone call to customer).

What is a cookie?

A cookie is a small file on your computer that remembers useful stuff so you don't have to.

For example, it'll remember your login details and what's in your shopping cart. If you don't allow our delicious cookie to be stored on your computer, you won't be able to use our website properly.

What have we learnt from this little lesson? Accept our cookie. Simple.

I missed a deal. Can I still get it?

Nope.

Once a deal expires or sells out, that's that. Period. We may offer it again at a later date. But we promise nothing, we allow no backorders, and we have no waiting/notification lists. Sorry. To the swift go the spoils of the race, or something.

Please note: even when a product is sold out, it may come back into stock later that day: throughout the day, (unpaid) orders are cancelled and their contents are put back in inventory.

HOWEVER. (Almost) every last Thursday of the month we run a special day called "AnotherDayOnly" where many of our bestsellers make another reappearance. We suggest popping in.

I'm not receiving your daily emails.

Check your spam folder. If they're there, tell your email provider (Gmail, Yahoo, your company's IT dept.) that it's not spam.

Alternatively, click this link to sign up: bit.ly/ODOsignup

Note: you will receive an email requesting confirmation: click that and you'll be all set!

How does this work?

Every night at 00:00 a new product is featured on the website. The offer is valid for 24 hours, or while stocks last. After ordering the product on OneDayOnly and after actually paying for the gem, the product will be delivered into your hot little hands.


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