My product doesn't work – help!

Have you tried putting it in some rice? While rice may work wonders for drying out electronic devices, we understand that it might not be the solution for all your return-related woes. So, fear not! If you haven't been using your item as a dance floor or experimenting with rice remedies, we're here to help you with the return process.

  1. Log into your account and navigate to the " My Orders" page.
  2. Locate the relevant order and look for the prominent 'log a return' button located at the bottom of the order page/this page.
  3. Click on the button and carefully follow the provided steps to submit your return request.
  4. Once you've submitted your request, our dedicated customer success team will thoroughly evaluate your return for eligibility before proceeding with the processing.

We apologize for any inconvenience you may have experienced with your purchase, and we appreciate your patience throughout this process. If you have any further questions About Returns or require additional assistance, please don't hesitate to contact us. We are here to help and will be more than happy to assist you.



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