When will I get my order?

Your order will be shipped within 5-10 working days, unless otherwise specified. See your My Orders page for the very latest details we have, but rest assured, as soon as your order is ready for dispatch, we’ll send you a mail with the tracking info.

Unfortunately, we can't say exactly when your order will reach you due to other parties like couriers and suppliers playing their part. What we can say though is that as soon as it leaves our warehouse you will get an email telling you that "woo-hoo!" it's on its way.

Why does shipping take 5-10 working days?

The short version:

We don’t hold stock. Our partners deliver exactly what we need, after a deal has run. That way we keep our costs down, prices low and everybody (including you) happy.

The long version:

We're not like other online shops with a fixed catalogue and tons of stock.

So the day after you (and lots of others) have placed your orders, we go to our suppliers and place a massive, single order. Our suppliers love this, as it keeps things simple and moving along smoothly. Happy suppliers equal low prices.

Our suppliers then deliver the required stock to us. This can take anywhere between 1 and 3 working days, depending on where the supplier is based. Once we've received and checked the stock, we dispatch your order to you. This can also take anywhere between 1 and 3 working days, depending on where you're based.

On very rare occasions, unforeseen delays can creep in. Often these are out of our control (stock issues on the side of the supplier, courier logistics delays) and we do try and mitigate these delays as much as possible.

The time it takes to complete the delivery does add up, but it means we can offer our deals at the very best price point possible.

As such, the practice of not holding stock is one of the core principles behind OneDayOnly’s success.

That, and our sparkling personalities of course.

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